Shop policies

ORDER CANCELLATIONS
DUE TO THE CUSTOM NATURE OF OUR PRODUCTS AND THE SIZE OF OUR SHOP, WE ARE UNABLE TO ACCEPT CANCELLATIONS ONCE AN ORDER HAS BEEN PLACED. EACH ITEM IS MADE SPECIFICALLY FOR YOU, AND WE BEGIN PREPARING YOUR ORDER AS SOON AS IT IS RECEIVED.
EXCHANGES & STORE CREDIT.                                   IF YOUR ITEM DOES NOT FIT, WE ARE HAPPY TO OFFER AN EXCHANGE FOR STORE CREDIT. TO BE ELIGIBLE, THE ITEM MUST BE RETURNED TO US IN ITS ORIGINAL, UNWORN CONDITION. ONCE RECEIVED AND INSPECTED, STORE CREDIT WILL BE ISSUED TO BE USED TOWARD A FUTURE PURCHASE.
REFUNDS
REFUNDS ARE ONLY ISSUED IN THE CASE OF DEFECTIVE OR DAMAGED ITEMS. IF YOU RECEIVE A PRODUCT THAT IS DAMAGED OR FLAWED, PLEASE CONTACT US WITHIN 7 DAYS OF DELIVERY WITH A DESCRIPTION AND PHOTO OF THE ISSUE, AND WE WILL WORK QUICKLY TO RESOLVE IT.

WE APPRECIATE YOUR UNDERSTANDING AND CONTINUED SUPPORT OF OUR HANDMADE PRODUCTS!